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Santa Clara – April 14, 2026 – OneBill, the leading Quote-to-Cash-to-Care (Q2C2C) platform for subscription and usage-based businesses, today announced the launch of Field Service Management (FSM) and Professional Services Automation (PSA) bringing its Care layer to full capability and closing the loop on the full customer revenue lifecycle.

Closing the Post-Sale Revenue Gap

Businesses have long managed the front end of the revenue cycle quoting, billing, revenue recognition while losing margin on the back end to disconnected service delivery tools, manual handoffs, and a lack of visibility between what was billed and what was delivered. OneBill’s Q2C2C framework was built to eliminate this gap giving businesses a single platform to quote, bill, deliver, and support without stitching together a fragmented toolstack.

What’s Now Live

• Field Service Management AI-powered dispatch and intelligent scheduling recommend optimal technician assignments in real time, while automated work order creation from billing and provisioning events ensures field operations stay in sync with what was sold and billed. Job completion tracking closes the loop, no manual re-entry, no reconciliation lag.

• Professional Services Automation Project management, resource allocation, time and expense tracking, and project profitability all connected to billing. Every billable hour is captured and invoiced accurately, eliminating one of the most persistent sources of revenue leakage in services businesses.

OneBill is currently onboarding select customers onto FSM and PSA. Contact us to schedule a platform demo.

“From the beginning, OneBill was built on a simple conviction: that businesses shouldn’t have to choose between a great billing platform and great service operations. With FSM and PSA completing our Care layer, we’ve closed the loop. Our customers can now manage the entire revenue lifecycle from the first quote to the last service job on a single platform, with a single source of truth. That’s not just operational efficiency. That’s revenue you stop losing.” – JK Chelladurai, CEO, OneBill

About OneBill

OneBill is a unified Quote-to-Cash-to-Care platform serving subscription, usage-based, and services-driven businesses across telecom, cloud, utilities, logistics, and digital service providers. From CPQ and billing to revenue recognition, channel management, and customer care, OneBill powers the entire revenue lifecycle on a single platform.

For more information, visit: www.onebillsoftware.com

Media Contact
Company Name: Ravi Condamoor
Contact Person: OneBill Software
Email: Send Email
Phone: +1 408 505-4212
Country: United States
Website: https://www.onebillsoftware.com/