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Skin Match Technology (SMT), a leading B2B SaaS provider of AI-driven personalized skincare recommendations, today released data-driven insights into the significant impact of packaging design on consumer purchasing behavior within the dynamic skincare market. These findings, based on an analysis of 2.5 million online skincare consumer interactions, offer valuable strategic guidance for brand leaders and marketers. The research segmented the market into three primary categories.

Anti-agingDominating the market with 69.1% of consumers expressing interest in anti-aging benefits, this category demonstrates high demand for products targeting wrinkles and signs of aging. Moisturizers are identified as key purchase drivers with an average price difference of EUR 124 between packaging design categories.

Acne and blemish-prone skinAddressing the needs of 35.9% of consumers with acne or blemish-prone skin, this category highlights the importance of cleansing products. A significant 70% of these consumers actively seek non-comedogenic formulations, indicating a high level of ingredient awareness. 58% of consumers purchase within packaging categories that reflect brand positioning from dermatology, chemistry, and pharmacy backgrounds.

Sensitive skinCatering to 26.4% of consumers with allergies or sensitivities, this category emphasizes gentle formulations and avoidance of common irritants like fragrances and alcohol. Daily moisturizers, serums, and cleansing products are equally leading products in this segment. Nearly 60% of these customers do not know which ingredients cause their irritations, showing a need for guidance.

Skin Match Technology segmented skincare packaging designs into 12 distinct packaging types, identifying three high-performing designs that consistently drive revenue across these consumer profiles.

Apothecary Esthetic

This design effectively conveys expertise and transparency, appealing to the consumer’s desire for informed choices. Widely known brands in this category include Kiehl’s, La Roche-Posay and PerriconeMD. Kiehl’s packaging design, for example, is characterized by a distinctive “apothecary” aesthetic, featuring minimalist labels with clean fonts, reminiscent of traditional pharmaceutical labels. This design choice effectively communicates a sense of expertise and scientific credibility, resonating with consumers who appreciate a clinical, informative approach to skincare, leading to 48% of purchases by consumers with sensitive skin, and 58% of purchases by consumers struggling with acne. This packaging design might be leading in number of items sold, but the average price for a moisturizer is only EUR 28.

Luxury Design

Estee Lauder, Shiseido, and Dior, all renowned for their prestige skincare offerings, share a common thread in their packaging design: an emphasis on luxury and sophistication with silver and gold elements. Utilizing heavy glass, sleek lines, and minimalist labeling creates an aura of understated elegance and scientific authority, reflecting the brand’s high price point and reputation for transformative results. Their strongest purchase volume is within the anti-aging market, making up 23% of purchases, a quarter less than the apothecary aesthetic. The average price for a daily moisturizer in this category however is 4.7 times higher than the average price for explanatory packaging design.

“These findings underscore the strategic value of packaging design in influencing consumer perception and driving purchase decisions,” says Estella Benz, CEO of Skin Match Technology. “By leveraging data-driven insights, brands can optimize packaging strategies to achieve targeted appeal, enhance brand loyalty, and ultimately drive revenue growth.”

Organic & Natural

As a third strong contender, they have established Weleda, Caudalie, and other organic skincare brands, sharing a similar approach to packaging design, prioritizing natural elements and sustainability. Featuring imagery such as leaves or flowers, this design communicates a connection to nature. This approach appeals to consumers seeking natural ingredients and sustainable practices. This packaging design accounts for roughly 10% of purchases in consumer profiles looking for acne and sensitive skin care-compatible products and is mostly sold at a 5% lower price point than apothecary esthetic packaging design.

Notable are emerging niche brands like Drunk Elephant, IKEY, and The Ordinary are carving out a unique space in the market by blending modern, fresh design with a commitment to ingredient transparency and expertise. Their “clean clinical” aesthetic appeals to consumers who value aesthetically pleasing packaging but also prioritize ingredient integrity. By offering products at a mid-range price point (around EUR 50 per moisturizer), they effectively position themselves as an attractive alternative to both traditional luxury brands and purely clinical skincare lines. This strategy is particularly effective in the current market climate where consumers are increasingly skeptical of established luxury brands due to a perceived lack of transparency and ethical concerns.

About Skin Match Technology:

Skin Match Technology is a Swiss-based B2B SaaS company that provides AI-powered personalized skincare recommendations to beauty brands and retailers. The company’s solutions help businesses enhance the customer experience, increase conversion rates, and drive sales. The study was conducted by analyzing anonymised product and interaction data from consumers with recommended products across multiple retailers and beauty brands in Europe.

Media Contact
Company Name: Skin Match Technology
Contact Person: Estella Benz, CEO
Email: Send Email
Country: Switzerland
Website: https://www.skinmatch.com/