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Langley, BC – January 6, 2026 – WorkZen, a new field service management (FSM) platform, has launched with a pricing model designed to remove software cost barriers for small service businesses. The platform provides complete core field service management functionality at no cost, with optional AI-powered upgrades available as businesses grow.

WorkZen was developed by service industry veterans who spent years running field service operations and dealing with the practical realities of scheduling, dispatch, invoicing, and customer communication. Rather than building enterprise-grade software and then retrofitting it for smaller teams, WorkZen started with the realities of local contractors and solo operators in various trades.

“Starting a service business is hard enough without adding expensive, complicated software into the mix,” said Ika Balzam, Co-Founder and CEO of WorkZen. “We built this platform because we kept seeing owners forced into high monthly subscriptions and complex tools before they’d even had a chance to grow. Our goal is simple: give every service business the essentials they need to run their workday, free, for as long as they need it.”

Many existing FSM platforms require businesses to commit to monthly fees before generating consistent revenue, often restricting essential features behind higher-priced tiers. WorkZen reverses this approach by offering a permanent free tier that consolidates scheduling, dispatch, invoicing, job tracking, and team management into a single system.

WorkZen’s free tier includes:

• Complete lead and client management

• Job scheduling and dispatch

• Estimates and invoicing

• Payment processing

• Built-in VoIP phone and SMS (addon)

• Mobile app for field technicians

• Visit tracking and checklists

• File management and job documentation

• Team management with role-based access

When businesses are ready to introduce automation or AI-powered capabilities, they can add paid upgrades such as smart scheduling, predictive insights, automated workflows, and AI-assisted communication. The base features remain free, allowing owners to scale at their own pace and pay only for features that clearly support their next stage of growth.

“WorkZen supports growth without pressuring businesses to upgrade prematurely,” said Sandy Balzam, Co-Founder and COO of WorkZen. “By keeping core functionality free, our platform enables service teams to adopt technology at a pace that aligns with their operations.”

WorkZen supports a wide range of service industries, including HVAC, plumbing, pest control, junk removal, landscaping, and other contractor-based operations. The platform features a modern, intuitive interface designed for busy technicians, along with integrated communication tools that reduce the need for third-party apps. The platform currently offers a native Android application, with an iOS version already in development.

By rethinking traditional pricing models and prioritizing usability over complexity, WorkZen aims to be a practical alternative for service businesses seeking operational structure without financial pressure.

To learn more about WorkZen and its platform, please visit https://www.workzen.io/en/.

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Media Contact
Company Name: WorkZen
Contact Person: Ika Balzam
Email: Send Email
Country: Canada
Website: https://www.workzen.io/en/